Standard Bank Group Strategic Update Event
Standard Bank Group Limited
Registration No. 1969/017128/06
Incorporated in the Republic of South Africa
JSE and A2X share code: SBK
NSX share code: SNB
SBKP ZAE000038881 (First preference shares)
SBPP ZAE000056339 (Second preference shares)
JSE bond code: SBKI
(“Standard Bank” or “the group”)
Standard Bank Group Strategic Update event
Standard Bank will host a strategic update event via webcast for investors and analysts today, 20
August 2021. During the webcast, members of the Group Leadership Council will outline the Group’s
2025 Ambition and provide an update on its client segment and capability strategies and guidance on
future financial targets. Prepared presentations will begin at 11:00 a.m. (SAST) followed by a Q&A
Standard Bank Group 2025 Ambition
Standard Bank has made significant structural changes to better serve clients, and as of this year is
primarily organised into three client segments: Consumer and High Net Worth clients; Business and
Commercial clients; and Wholesale clients. The Client Segments are supported by its Client Solutions,
Engineering, and Innovation capabilities.
These shifts have allowed the group to realise a more integrated and seamless delivery of financial
services to our diverse client base, reduce time and cost to serve, and to innovate more quickly and
This operating structure will enable Standard Bank to transform from its current state as a trusted
financial services provider across sub-Saharan Africa, to achieve its 2025 Ambition of being a platform
business. By building out from its solid foundation in traditional financial services, the group will meet
its clients on the digital platforms where they are shopping, socialising and doing business.
Standard Bank will accomplish this by driving or contributing to “ecosystems” – coordinated networks
of participants and devices, combining its own offerings with those of partners, enabling clients and
producers to fulfil a broad range of needs seamlessly. The group has identified and prioritised 10
ecosystems that it will drive or contribute to, that are closely adjacent to what it already does in traditional
financial services, and where it can add value based on existing capacities and expertise.
Standard Bank’s three strategic priorities underpin everything it does, narrowing its focus and increasing
execution speed and impact:
1. Transform client experience: Standard Bank will aim to understand its clients as deeply and
empathetically as it can, and then to use human skill and digital capacities to help meet
their needs and to enable them to achieve their goals.
2. Execute with excellence: Standard Bank will deliver innovative and cost-effective products
and services itself and in partnership with others.
3. Drive sustainable growth and value: Enabled by the first two strategic priorities, the group
will deliver sustainable growth and value – to mean both ‘long-term’ and ‘environmentally
and socially sustainable.’
Standard Bank has an almost 160-year history of serving clients and supporting economic development
in Africa. The group is the largest financial services group on the continent, with powerful scale
advantages and strengths. It will continue leveraging these advantages to defend and grow our current
position in the market, while accelerating toward our 2025 Ambition of becoming a client-centric,
digitally-enabled platform business that can compete and win in a world where competitive lines are
constantly redrawn and innovation and reinvention is imperative to succeed.
Standard Bank Group 2025 Financial Targets
Standard Bank Group has set bold financial targets in line with its 2025 Ambition. Highlights of the
financial targets to be addressed during the strategic update include:
• Revenue growth of 7 to 9 percent a year, with revenue from new business models growing
more quickly than those from banking, investment and insurance;
• Credit loss ratio within the group’s through-the-cycle range of 70 and 100 basis points;
• Cost-to-income ratio trending toward 50 percent;
• Common equity tier 1 capital adequacy ratio above 11 percent; and
• Return on equity target range of between 17 and 20 percent.
To register for the event and to access the webcast, please visit the Investor Relations section of
Standard Bank’s website at https://reporting.standardbank.com/.
For those unable to attend the webcast event, a recording and presentation materials are made
available on the Investor Relations section of the website. For additional enquiries, please email
Shareholders are advised that the information contained in this announcement has not been reviewed
or reported on by the group’s auditors.
20 August 2021
The Standard Bank of South Africa Limited
JP Morgan Equities South Africa Proprietary Limited
Simonis Storm Securities (Proprietary) Limited
Date: 20-08-2021 08:00:00
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